Product support

Product support

If you’ve got a problem with your Advent PC or you need general computing support, you’ll find the solutions here

Should you ever run into problems with your Advent PC, or you’re looking for more help maintaining and updating your computer, this is the place to come. You’ll discover an ever-growing database packed with Q&As for problem solving and quick fixes. There’s also a selection of useful step-by-step guides for sorting out more general issues and looking after your computer. Plus, you’ll find links to more help and advice too.

How to

A collection of easy-to-follow guides to help you resolve technical issues and keep your computer running smoothly and efficiently.

Connect your laptop or desktop to your TV
Watch movies, view photos or simply surf the web on the big screen
more
Recover data when your PC won’t boot
Discover how to boot into Windows and recover important files with our essential guide
more
Fix startup problems with your Windows 8 Advent PC
Discover how to use repair tools to get things working correctly again
more
How to recover a lost or forgotten password
Our helpful guide will show you how to recover your passwords
more

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Q&As

Search our Q&A database for solutions to your computing conundrums, from internet issues to software Windows worries.

Problem-solving when creating recovery discs
Is Recovery Backup Wizard struggling to create your recovery discs or USB flash drive?
more
KNOWHOW Q&As – general computing
Setting up a webcam, opening DOCX files on older versions of Office and more
more
Secure your wireless network
Make sure your wireless network is safely locked away from hackers
more
KNOWHOW Q&As: Transferring and editing photos, uploading video and backing up images
We answer some of the most common questions about handling photos, images and video
more

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Support services

Get even more help and advice for your Advent PC with these extra services, some of which take you to external websites.

Windows 8
Discover what’s new and exciting about the latest version of Windows
more
Product downloads
Download the drivers and product manuals for your Advent product
more
Forum
If you can’t find a solution to your problem elsewhere on the site, post your query here and hopefully you’ll soon get the answers you need!
more
Jargon buster
If you don’t know your RAM from your SFC, our guide to computer jargon will get you up to speed
more

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